Grateful for the entire original Inclusive Design team at #microsoft for supporting and collaborating on this project. Thankful to my partners Doug Kim Christina Mallon (She/Her/Hers/Disabled) and brilliant leaders like Margaret Burnett, Jutta Treviranus for their leadership and insights over the years on this topic. It’s always a choice to let either people or technology lead an interaction. To do this, we need to understand and embrace diversity. While there’s endless potential for how technology can augment, assist, and support people, we can’t forget that product experiences need to behave appropriately, in service to the people they interact with. When we design technology, we are, in essence, teaching it how to behave. I myself identify as neurodiverse and started this research because I couldn't use many Microsoft products. 100s of people who self-identified as neurodiverse and/or with a range of disabilities. dozens across occupations from chefs and air traffic controllers to emergency room doctors, firefighters, and developers. close to 100 experts on cognition in several disciplines from cognitive science to cognitive psychology, from Jungian specialists to therapists. This included multiple years of learning from and working with: The goal is to help product creators identify cognitive load, or demands, and ensure those demands don’t overwhelm user motivations. Because, for any task to be successful, motivation has to equal or surpass cognitive load. Today we launched a body of work I started in 2016 about Inclusive design and cognition.
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